If they contradict each other, you may have a problem. Contradictory statements – Compare the marketing statements to the privacy policy.There is no concrete answer here, but you can watch out for these red flags: How do you know if you can trust what your VPN says about logs? These contradictory claims are fairly common with VPNs.
It seems many people will just look for the “no logs” claims on the homepage and never read the fine print in the privacy policy. Here are two examples where the marketing claims seem to contradict the privacy policies.Īpparently keeping “connection and bandwidth” is part of PureVPN’s “zero log policy”.
As you will see below, many VPNs come up with their own convoluted definitions. Contradictory “no logs” claimsįurther adding to the confusion is that there is no standard definition of “logs” or “no logs” used across the VPN industry. There are likely more examples that we will never know about where VPNs have handed over customer data (logs) to authorities. This led to the arrest of a hacker in what is known as the “LulzSec fiasco”. (There’s no way to know for sure and the original report is short on details.)Īnd finally, there’s also the case with HideMyAss.Īccording to Invisibler, Hide My Ass VPN, the UK-based VPN service, appears to have cooperated with US authorities in handing over logs in a hacking case. When the story broke, EarthVPN allegedly blamed the datacenter where the server was located, but commenters suggested that the VPN may have handed over information to police.
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